クラウド・サービスの障害情報
8 ページ目
8月24日(月)
Metrics in some regions are lagging behind
This is now resolved Affected components Metrics (Operational)
Error spikes in one of the ap-northeast-2 Supavisor clusters
The issue has been resolved.
Elevated errors for multiple models
Aug 24 , 08:30 UTC Resolved - This issue has been resolved. From 9:50pm PT / 04:50 UTC through 00:36am PT / 07:36 UTC, users saw elevated errors on requests to Claude models, including Claude Opus 5 and Fable 5. Aug 24 , 07:47 UTC Update - At this time, we have seen errors stabilize on Opus 5 and Fable 5, and are working to fully resolve success rates on all affected models. We will provide an update as soon as possible. Aug 24 , 06:42 UTC Update - We are continuing to work to resolve issues causing elevated requests on multiple models. We will provide an update as soon as possible. Aug 24 ,…
Error spikes in one of the eu-east-1 Supavisor clusters
Between 04:54 and 04:58 UTC we observed error spikes in one of the eu-east-1 Supavisor clusters. Users would have experienced errors in connecting to postgres via Supavisor. The issue has since recovered. Errors reported: ClientHandler: (ECHECKOUTTIMEOUT) unable to check out connection from the pool after 15000ms in Transaction mode.
8月23日(日)
Managed Databases Creation
Aug 23 , 14:33 UTC Resolved - Our Engineering team has resolved the issue preventing cluster creation on Managed Databases in the NYC3 and NYC1 regions. Customers can now create new Managed Databases Clusters normally. Our Engineering team has monitored the environment to ensure stability. We sincerely apologize for any inconvenience this disruption may have caused to your operations. If you continue to experience issues, please open a ticket with our Support team: https://cloudsupport.digitalocean.com/s/ Aug 23 , 11:30 UTC Monitoring - Our Engineering team has implemented the necessary fixes…
Network Issues in LAX Region
This incident has been resolved. Affected components Customer Applications (Operational)
8月22日(土)
Unexpected logouts for some ChatGPT web users
The issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page has been resolved. Affected components Login (Operational)
8月21日(金)
Container Registry and Spaces Accessibility
Aug 21 , 14:52 UTC Resolved - Our Engineering team has confirmed that the issue impacting Container Registry and Spaces accessibility has been resolved. Spaces accessibility via the Cloud Control Panel is now restored, and pushing and pulling container images is succeeding as expected. Customers who previously encountered these issues should now be able to access Spaces and deploy their container images without further issues. If you continue to experience any problems, please open a ticket with our support team. Thank you for your patience, and we apologize for any inconvenience. Aug 21 , 13…
Delays in project provisioning
This incident has been resolved.
Marketplace App Macros Not Rendering in Confluence
Aug 21 , 10:10 UTC Resolved - On 21st Aug 2026, between 04:26 UTC and 09:33 UTC, some users may have experienced issues with macros not rendering correctly in Confluence. The issue has now been resolved and the service is operating normally for all customers. Aug 21 , 08:15 UTC Update - A fix has been identified and is currently being deployed. Users should begin to see the impacted MarketPlace App - Connect macros to start rendering correctly, once the fix has been fully propagated. We will provide further updates within the next 2 hours. Aug 21 , 07:16 UTC Identified - We have identified th…
Issues rotating certificates for projects containing only Atlas Free and Flex clusters
Aug 20 , 22:07 UTC Resolved - This incident has been resolved. Aug 20 , 21:39 UTC Update - We have deployed fix, continuing the monitor for any further issues. Aug 19 , 22:00 UTC Update - We are continuing to monitor for any further issues. Aug 19 , 21:58 UTC Update - We are continuing to monitor for any further issues. Aug 19 , 21:57 UTC Update - We are continuing to monitor for any further issues. Aug 19 , 21:50 UTC Monitoring - We performed remediation steps on all impacted projects. We will continue to monitor for more occurrences of this issue. Aug 19 , 20:45 UTC Identified - We have ide…
Temporary DNS resolution failure
A BGP configuration error caused our Anycast DNS to route to some nodes without the proper DNS infrastructure. The issue was temporary and was resolved as soon as we removed that node from BGP.
New container functions are failing
Aug 20 , 18:34 UTC Resolved - This incident has been resolved. Aug 20 , 18:23 UTC Monitoring - We have deployed a fix. Newly deployed container functions are working as expected. Aug 20 , 17:46 UTC Identified - We've identified an issue where newly deployed container functions may return 5XX errors. Customers can use a previously working container function deployment as a temporary mitigation. We are working on a fix and will provide additional updates as they become available.
Elevated Codex API authentication errors
All impacted services have now fully recovered. Affected components Codex API (Operational)
Elevated Errors for Thinking mode in ChatGPT
All impacted services have now fully recovered. Affected components Conversations (Operational) Image Generation (Operational) ChatGPT Work (Operational)
INC20000168
Aug 20 , 15:43 UTC Resolved - Current status: The third-party cloud platform confirmed that the mitigation was complete, and its automated recovery system appears to have initiated. We independently monitored the environment and verified that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to connect to Snowflake via private connectivity solutions, such as PrivateLink. Other connection methods were…
8月20日(木)
Oauth/Macaroon Errors from flyctl
This incident has been resolved.
Logs unavailable to query in Dashboard
Aug 20 , 11:25 UTC Resolved - The system is operating normally and fully recovered. Aug 20 , 11:21 UTC Monitoring - We identified the source of the failure and implemented a fix. Runtime logs can be queried from Dashboard again. We are continuing to monitor. Aug 20 , 11:14 UTC Investigating - We are investigating a failure to query runtime logs in the Dashboard. Log ingestion and querying build logs are unaffected.
MPG (v1) partially down in ORD
This incident has been resolved. Affected components Management Plane - ORD (Operational)
Chatgpt.com is down - all signups and logins are down as of right now
All impacted services have now fully recovered. Affected components Login (Operational)
Major Service Interruption in MKC1
Aug 19 , 19:34 UTC Resolved - Our Engineering team has confirmed the regional control plane is healthy and CPU Droplets, Managed databases, Load balancers, Block storage, Kubernetes (DOKS) and Spaces are operating normally. GPU Droplets continue to be impacted and our teams are working to restore all nodes. We will communicate with GPU Droplet customers separately via Slack and email with more information and regular updates. Thank you for your patience throughout this incident. If you continue to experience any issues, please open a support ticket from within your account. Aug 19 , 18:59 UTC…
Sign-in failures for `signInWithIdToken` (OIDC) logins on free-tier projects
We have confirmed that the fix has been effective and are marking this incident as resolved.
Delayed actions for Linear agent and loops automations
Automated actions, including Loop automations and Linear Agent responses, are now processing normally. We’re taking steps to help prevent this from recurring. Affected components US Region – Linear application (Operational) EU Region – Linear application (Operational)
8月19日(水)
6PN Networking issue in YYZ
6PN networking issues between some machines in YYZ during a rollout which was rolled back once we noticed errors. During this time some machines were unable to talk to internal resources like other DBs, other apps or MPG clusters.
Elevated errors for Workflow streams
Aug 18 , 23:00 UTC Resolved - From 10:57pm to 11:43pm UTC, a percentage of Workflows streams calls failed. Workflow steps that had a failing stream call would retry, and if the step hit the max retries, the workflow failed. Workflow streams have recovered and are working correctly now.
Alert backlogs in US
Aug 18 , 22:21 UTC Resolved - The problem has been resolved, all backlogs have cleared and everything is operational again. Aug 18 , 22:15 UTC Monitoring - We have implemented a fix and the systems are recovering. We are monitoring to ensure that backlogs are proessed. Aug 18 , 21:56 UTC Identified - We have identified the cause and are working to determine a mitigation. This is only affecting US right now. Aug 18 , 21:42 UTC Investigating - We are currently investigating a delay in evaluating alerts in the US region.
Resolved: Heroku Retroactive Feature Degradation
The issue is now resolved.
Elevated errors deploying Sites
The issue affecting site deployments has been resolved. Affected components Sites (Operational)
Atlas UI and API Periodic Unavailability
Aug 18 , 15:17 UTC Resolved - This incident has been resolved. Following the incident, we identified an issue that caused some internal Atlas jobs not to start as scheduled, resulting in delays to certain changes. The issue was related to this incident "Atlas UI and API Periodic Unavailability" which has been remediated. Customer clusters and their data were not affected; the impact was limited to the timing of control-plane operations. This jobs issue has been resolved as well. Aug 18 , 15:04 UTC Monitoring - We have disabled the workload and are monitoring the situation Aug 18 , 14:57 UTC I…
8月18日(火)
INC20000163
Aug 18 , 14:51 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have experienced issues with AI and ML functionality. Specifically, when using Cortex Code in Snowsight, customers may have seen the following: “Internal Server error: You may need to start a new chat.” All other Snowflake features were…
Partial disruption of Observability, Analytics, Firewall, Usage, and Login in Dashboard
Aug 17 , 21:25 UTC Resolved - Services have recovered. We are still working to ingest missing observability data during this period. Aug 17 , 20:13 UTC Update - Services have recovered. We are still working to ingest missing observability data during this period. Aug 17 , 17:51 UTC Update - Login with TOTP has completely recovered. We are still working to ingest missing observability data during this period. We will share more information as it becomes available. Aug 17 , 16:46 UTC Update - We are continuing to monitor for any further issues. Aug 17 , 16:44 UTC Monitoring - We have implemente…
No capacity in ARN
The capacity issue in the ARN region has been resolved. Affected components Deployments (Operational)
8月17日(月)
Project creation failing in selected regions
We have identified this as a non-user impacting alert and as such this is being resolved.
8月15日(土)
Secrets service outage
This incident has been resolved. Affected components Machines API (Operational)
INC20000158
Aug 14 , 19:35 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region may be unable to access or use Snowsight and may observe "503 Service Unavailable" errors. Incident start time: 17:05 UTC August 14, 2026 Incident end time: 18:12 UTC August 14, 2026 Preliminary root cause: A routine system configuration chan…
Codex integration sessions failing to start
The connection between Linear and OpenAI was failing and has now been rectified.
INC20000157
Aug 14 , 16:28 UTC Resolved - Current status: We've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region may have experienced intermittent authentication failures and "service unavailable" errors between approximately 14:20 and 14:45 UTC. Incident start time: 14:20 UTC August 14, 2026 Incident end time: 14:45 UTC August 14, 2026 Preliminary root cause: A service infrastructure layer…
8月14日(金)
Dynamic API routes returned 404 errors for some deployments
Aug 14 , 13:08 UTC Resolved - This incident has been resolved. Between August 12, 17:12 UTC and August 13, 20:33 UTC, some Vercel deployments could return 404 errors from dynamic API routes. Deployments built on Vercel during this period were affected only if they met all three conditions: used Next.js 16.2 or earlier, used the Pages Router with internationalization (i18n configured in next.config.js), and used dynamic API routes, such as pages/api/[slug].ts or pages/api/[...path].ts. Deployments built outside Vercel (with vercel deploy --prebuilt) were not affected, and existing deployments…
Project access, updating and creation impacted in us-east-2
This incident has been resolved.
Elevated errors in ChatGPT conversations for Free users
All impacted services have now fully recovered. Affected components Conversations (Operational)
Span & Transaction ingestion delayed in DE
Aug 13 , 22:27 UTC Resolved - All backlogs have been processed. Aug 13 , 22:13 UTC Update - We continue to make progress on the spans backlog with an estimated completion time of 15 minutes. Aug 13 , 21:22 UTC Update - We're continuing to make progress on the span ingestion backlog in US. Aug 13 , 20:32 UTC Update - We've recovered all ingestion latency in DE. In US, errors have processed their backlog and we continue to make progress on spans in US. Aug 13 , 19:53 UTC Update - The problematic change has been reverted and we're processing backlogs. Aug 13 , 19:34 UTC Monitoring - The problema…
Error while creating custom RBAC roles for Enterprise users
All impacted services have now fully recovered.
IPv6 Networking Issues
This incident has been resolved. Affected components Customer Applications (Operational)
8月13日(木)
Volume Attach/Detach events in FRA1
Aug 13 , 14:59 UTC Resolved - Between Aug 13, 09:50 UTC and 14:30 UTC, customers in the FRA1 region experienced an issue affecting Block Storage Volumes attachment and detachment operations on Droplets and Managed Kubernetes clusters. During this window, customers may have encountered delays or been unable to attach and detach Block Storage Volumes from their resources. Block Storage Volumes attachment and detachment operations now appear to be functioning normally, and customers should no longer experience issues with these operations. For Managed Kubernetes clusters specifically, some resid…
Error ingestion delays in US
Aug 12 , 22:52 UTC Resolved - Backlogs have been processed Aug 12 , 22:43 UTC Identified - We've mitigated the source of ingestion latency and are processing the backlog. Aug 12 , 21:58 UTC Investigating - We are currently investigating error ingestion latency in US.
Confluence intermittent errors
Aug 12 , 22:13 UTC Resolved - On August 12, 2026 some Confluence users utilizing anonymous access via public links, may have experienced a 'Something went wrong' error message. The issue has now been resolved, and the service is operating normally for all affected customers. Aug 12 , 20:11 UTC Identified - Some Confluence Cloud users visiting public links saw a Something went wrong error page. The issue affected anonymous access paths for public links, and some related Confluence areas could also show the same error message.
Metabase Store is unavailable
Aug 12 , 20:52 UTC Resolved - This incident has been resolved. Aug 12 , 19:13 UTC Investigating - We are performing maintenance on the Metabase Store infrastructure. We expect it to be operational within an hour.
Documentation site failing to load
Documentation site now loads after refreshing.
8月12日(水)
Delayed Error ingestion in our US region
Aug 12 , 14:48 UTC Resolved - The backlog has been processed Aug 12 , 14:21 UTC Monitoring - We're processing new events and alerts in realtime, and continue to process the tail of the backlog. Aug 12 , 13:28 UTC Identified - A fix has been made and the backlog is being processed. Aug 12 , 12:36 UTC Update - We've identified the root cause and are actively working on mitigation. Aug 12 , 11:45 UTC Investigating - We are actively investigating this issue.
Sentry API timeouts (US)
Aug 12 , 14:24 UTC Resolved - API performance has returned to expected levels. Aug 12 , 13:14 UTC Monitoring - API performance has returned to expected levels. We are continuing to monitor. Aug 12 , 12:58 UTC Investigating - We are currently investigating reports of API timeouts for the Sentry API in our US region.