クラウド・サービスの障害情報
7 ページ目
7月31日(金)
Management API Performance Degradation
The intermittent networking issues have subsided. Management-api is operating normally now.
Log Ingestion Issues
The issue has been resolved, and customers should now see new logs appearing as expected. Affected components Dashboard (Operational)
intermittent Publish Failures
Jul 30 , 16:30 UTC Resolved - This incident has been resolved. Jul 30 , 15:21 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 30 , 12:06 UTC Investigating - We are currently investigating this issue.
Elevated errors affecting ChatGPT conversations
All impacted services have now fully recovered. Affected components Conversations (Operational)
7月30日(木)
Response Degradation Impacting Kimi-K3
Jul 30 , 06:15 UTC Resolved - Our Engineering team has resolved the issue causing empty or broken responses from Kimi-K3. If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused. Jul 29 , 21:41 UTC Update - Our Engineering team is investigating reports of empty or broken responses impacting Kimi-K3. At this point, users may experience degraded response quality, specifically empty or broken outputs (including repeated characters), when querying the Kimi-K3 service. We apologize for the inconvenience and wil…
7月29日(水)
Increased API latency
This incident has been resolved. Affected components Machines API (Operational) Dashboard (Operational) Deployments (Operational)
Elevated error rates with the invalid_prompt error code
All impacted services have now fully recovered. Affected components Chat Completions (Operational)
SSO login failures in us-east-1
The issue has been resolved. SSO login functionality in the us-east-1 region has returned to normal, and all services are operating as expected. Affected components Auth (Operational)
Elevated Image Generation Error Rate in ChatGPT
All impacted services have now fully recovered. Affected components Image Generation (Operational)
7月28日(火)
Documents Search Unavailable
Documentation search functionality has been restored. Affected components Dashboard (Operational)
Delays in creation of DNS records
This incident is resolved. DNS creation for new projects has been fixed since 20:35 UTC. Backfill of missing DNS records has been completed at 22:20 UTC. Please contact Support if your project seems impacted by missing DNS records.
Project Resize Problems in US-West-2
Project resizing has maintained expected performance in us-west-2.
Image generation unavailable in ChatGPT
All impacted services have now fully recovered. Affected components Image Generation (Operational)
Image generation unavailable in ChatGPT
All impacted services have now fully recovered. Affected components Images (Operational) Image Generation (Operational)
We’re seeing elevated latency, timeouts, and interrupted streaming across gpt 5.1 mini model and gpt 4.1 mini
All impacted services have now fully recovered. Affected components Chat Completions (Operational)
Elevated errors affecting ChatGPT conversations
All impacted services have now fully recovered. Affected components Conversations (Operational)
7月25日(土)
Authentication issues for some projects
Authentication operations have returned to normal consistently. Affected components Auth (Operational)
Elevated error rates
All impacted services have now fully recovered. Affected components Codex in ChatGPT Desktop (Operational) Sites (Operational) Voice mode (Operational) Conversations (Operational) Images (Operational) GPTs (Operational) VS Code extension (Operational) Login (Operational) Files (Operational) Login (Operational) CLI (Operational) Codex API (Operational) Audio (Operational) Realtime (Operational) Agent (Operational) Codex Web (Operational) Fine-tuning (Operational) Embeddings (Operational) Moderations (Operational) Compliance API (Operational) Responses (Operational) Connectors/…
Elevated error rates
All impacted services have now fully recovered. Affected components Realtime (Operational) CLI (Operational) Codex in ChatGPT Desktop (Operational) Batch (Operational) Audio (Operational) Image Generation (Operational) Deep Research (Operational) Chat Completions (Operational) GPTs (Operational) Login (Operational) Codex Web (Operational) ChatGPT Work (Operational) Images (Operational) Responses (Operational) Moderations (Operational) Compliance API (Operational) Connectors/Apps (Operational) Codex API (Operational) Login (Operational) File uploads (Operational) Voice mode (O…
Elevated Error Rates
All impacted services have now fully recovered. Affected components Chat Completions (Operational) Audio (Operational) Files (Operational) Agent (Operational) Codex Web (Operational) VS Code extension (Operational) Conversations (Operational) Fine-tuning (Operational) CLI (Operational) Moderations (Operational) Responses (Operational) Login (Operational) Connectors/Apps (Operational) Codex API (Operational) ChatGPT Work (Operational) Images (Operational) Batch (Operational) Realtime (Operational) Embeddings (Operational)
7月24日(金)
Publish and Install failures
Jul 24 , 11:38 UTC Resolved - This incident has been resolved. Jul 24 , 11:36 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 24 , 11:32 UTC Update - We are continuing to investigate this issue. Jul 24 , 11:08 UTC Investigating - We are currently investigating this issue.
Elevated Errors in Codex Review
All impacted services have now fully recovered. Affected components CLI (Operational) VS Code extension (Operational) Codex API (Operational) Codex Web (Operational)
Elevated API error rates and latency on gpt-image-2 model
All impacted services have now fully recovered. Affected components Images (Operational)
Some users may experience elevated error rates in ChatGPT
All impacted services have now fully recovered. Affected components Codex in ChatGPT Desktop (Operational) GPTs (Operational) Sites (Operational) Login (Operational) ChatGPT Work (Operational) File uploads (Operational) Conversations (Operational) Compliance API (Operational) Image Generation (Operational) Deep Research (Operational) Voice mode (Operational) Search (Operational) Agent (Operational) Connectors/Apps (Operational)
intermittent Publish and Install Failures
Jul 23 , 19:52 UTC Resolved - This incident has been resolved. Jul 23 , 18:04 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 23 , 16:09 UTC Investigating - We are currently investigating this issue.
Telemetry data loss for Drains
Jul 23 , 19:00 UTC Resolved - Between 19:12 and 19:18 UTC on July 23, 2026, telemetry forwarded through Drains was not delivered. Traces and events forwarded via Drains during this window were dropped and are unrecoverable. Logs forwarded via Drains during this window were also not delivered, but remain accessible in the Logs UI dashboard, where they can also be exported. We have deployed a fix and are adding additional monitoring to detect and prevent this failure mode from happening in the future. We know how much you rely on this data, and we sincerely apologize for the disruption.
7月23日(木)
Timeouts loading charts and observability data in Dashboard
Jul 23 , 08:18 UTC Resolved - This incident has been resolved. Jul 23 , 07:55 UTC Monitoring - The team identified the source of the issue and a fix has been implemented. We are starting to see recovery. Charts and observability data should be loading again for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. We continue to monitor. Jul 23 , 07:33 UTC Investigating - We are currently investigating timeouts loading observability data for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. This impacts charts in the Dashboard.
7月6日(月)
Resolved: Heroku Service Disruption
Incident resolved.
6月20日(土)
Resolved: Heroku Retroactive Service Disruption
We noted an issue that impacted Heroku Platform API services in all regions. Customers may have experienced broken pipeline API calls to ‘pipelines/:id/latest-builds’, and issues viewing the pipeline dashboard. We confirmed this incident was due to a recently deployed change, and have reverted this change to resolve the issue. We will continue to monitor the environment to ensure stability and prevent a recurrence. We will also thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and any preventive action to avoid a repeat in the future.
6月12日(金)
intermittent Publish Failures
Jun 12 , 12:57 UTC Resolved - This incident has been resolved. Jun 12 , 12:44 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun 12 , 12:33 UTC Identified - The issue has been identified and a fix is being implemented. Jun 12 , 12:08 UTC Investigating - We are currently investigating this issue.
6月10日(水)
Resolved: Heroku Retroactive Feature Disruption
The issue is now resolved.
5月22日(金)
Resolved: Heroku Retroactive Feature Disruption
The issue is now resolved.
5月8日(金)
Resolved: Heroku Service Disruption
We have successfully applied the fix to all remaining affected customers. Heroku databases and web applications are now fully operational for all customers. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
5月5日(火)
Resolved: Heroku Feature Disruption
Upon further investigation, we've determined that the start time of impact is different than initially understood. We've revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.
4月30日(木)
npm website issues
Apr 29 , 20:49 UTC Resolved - This incident has been resolved. Apr 29 , 20:49 UTC Update - We are continuing to investigate this issue. Apr 29 , 20:07 UTC Investigating - We are currently investigating this issue.
Degraded Performance in View Package and Login on npmjs.com
Apr 29 , 19:35 UTC Resolved - This incident has been resolved. Apr 29 , 18:47 UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr 29 , 16:48 UTC Investigating - We are currently investigating this issue.
Resolved: Heroku Retroactive Feature Disruption
The issue is now resolved.
4月29日(水)
npm website degraded service
Apr 28 , 22:24 UTC Resolved - This incident has been resolved. Apr 28 , 21:04 UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr 28 , 19:55 UTC Investigating - We are currently investigating this issue.
4月28日(火)
npm Website is unavailable
Apr 27 , 22:30 UTC Resolved - This incident has been resolved. Apr 27 , 22:28 UTC Update - We are continuing to investigate this issue. Apr 27 , 21:06 UTC Investigating - We are currently investigating this issue.
4月1日(水)
Increased errors in viewing packages and authentication on npmjs.com
Apr 1 , 13:12 UTC Resolved - This incident has been resolved. Apr 1 , 12:20 UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr 1 , 10:05 UTC Investigating - We are observing increased errors in viewing packages and authentication on npmjs website. We are investigating this issue.
Degraded Performance in View Package and Login on npmjs.com
Mar 31 , 21:49 UTC Resolved - This incident has been resolved. Mar 31 , 21:12 UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar 31 , 20:42 UTC Update - We have implemented initial fixes and are continuing to investigate this issue Mar 31 , 19:12 UTC Investigating - We are seeing degraded performance in package viewing and authentication on npmjs website. We are currently investigating the issue.
3月31日(火)
delay and errors viewing packages and submitting web based authentication
Mar 30 , 19:17 UTC Resolved - This incident has been resolved. Mar 30 , 18:19 UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar 30 , 17:56 UTC Update - We have implemented some initial fixes. We are continuing to investigate the issue. Mar 30 , 16:41 UTC Investigating - We are currently investigating this issue.
delay and errors viewing packages and submitting web based authentication
Mar 30 , 15:59 UTC Resolved - This incident has been resolved. Mar 30 , 15:30 UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar 30 , 15:17 UTC Identified - The issue has been identified and a fix is being implemented. Mar 30 , 14:54 UTC Investigating - We are currently investigating this issue.
3月26日(木)
Issue with npm website and login.
Mar 25 , 23:26 UTC Resolved - This incident has been resolved. Mar 25 , 23:10 UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar 25 , 22:39 UTC Investigating - We are currently investigating this issue.
3月13日(金)
Resolved: Heroku Feature Disruption
The issue is now resolved.
3月6日(金)
Degraded performance for package publish
Mar 5 , 17:35 UTC Resolved - This incident has been resolved. Mar 5 , 13:01 UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar 5 , 11:41 UTC Investigating - We are currently investigating this issue.
2月27日(金)
Python Infrastructure Outage
Feb 26 , 23:26 UTC Resolved - The incident has been resolved. Feb 26 , 20:40 UTC Update - The root cause has been identified as an erroneous scaling operation that affected some application workloads. All services have been restored and are coming back online. We are monitoring to confirm full recovery. Feb 26 , 20:04 UTC Investigating - We are currently investigating this issue
2月26日(木)
Degraded performance with package installation
Feb 25 , 20:03 UTC Resolved - This incident has been resolved. Feb 25 , 19:28 UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb 25 , 19:24 UTC Identified - The issue has been identified and a fix is being implemented. Feb 25 , 18:43 UTC Investigating - We are currently investigating this issue.
2月24日(火)
Resolved: Heroku Retroactive Feature Degradation
Customers using Heroku in the Common Runtime may have experienced intermittent dyno disruptions earlier today between 17:50 UTC and 20:24 UTC. The issue has been resolved after we disabled a related service and rolled back a recent change. We’re validating the update in lower environments and will continue monitoring for stability.
2月20日(金)
API Traffic experiencing intermittent failures
Feb 19 , 23:59 UTC Resolved - This incident has been resolved. Feb 19 , 22:56 UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb 19 , 22:46 UTC Investigating - We are currently investigating this issue.