클라우드·서비스 장애 정보
14페이지
6월 6일 (금)
Figma Make Service Disruption
Jun 5 , 23:31 UTC Resolved - This incident has been resolved. Jun 5 , 20:56 UTC Investigating - We are investigating an issue some users are experiencing when attempting to publish Figma Make files.
5월 27일 (화)
PyPI Partial Outage
May 27 , 12:53 UTC Resolved - We have not seen a return of the traffic that caused this incident after removing the temporary block. We will open a new incident if we need to take action again. May 25 , 12:16 UTC Update - We have removed the temporary block and are continuing to monitor. May 24 , 23:54 UTC Monitoring - Our block is in place and systems are stable, but we are not satisfied with having to block such a generic user-agent. If you are aware of a system that began a mass crawl of PyPI's JSON release endpoints starting at around 22:05 UTC 2025-05-25, please contact admin@pypi.org. M…
4월 24일 (목)
PyPI Elevated Error Rates
Apr 24 , 12:18 UTC Resolved - This incident is resolved. We're going to do some further investigation to understand what led to the lock contention. Apr 24 , 12:09 UTC Monitoring - The locking process has been terminated and we're monitoring as things recover. Apr 24 , 12:09 UTC Identified - We've identified an issue with database contention arising from locking. Apr 24 , 12:02 UTC Investigating - We're investigating elevated error rates for pypi.org
4월 16일 (수)
Service Disruption
Apr 16 , 13:24 UTC Resolved - This incident has been resolved. Apr 16 , 13:00 UTC Monitoring - A fix has been implemented and we are monitoring results. Please refresh your tabs. Apr 16 , 12:46 UTC Investigating - We are investigating an issue where some users are unable to load the file browser or comments.
4월 8일 (화)
PyPI Simple and JSON API Outage
Apr 8 , 11:00 UTC Resolved - This incident has been resolved. Apr 8 , 10:31 UTC Update - Errors have subsided, and we are monitoring as things continue to recover. Apr 8 , 10:26 UTC Monitoring - We've increased capacity in the worker pools that service /simple and /json and are monitoring as things recover. Apr 8 , 10:23 UTC Identified - We are working to resolve an outage impacting our /simple and /json apis.
4월 3일 (목)
Some Metabase Cloud customers hosted in the EU are reporting their site is down or slowness
Apr 2 , 21:34 UTC Resolved - We have identified the issue which caused some EU-based instances to become unresponsive, which we are tracking here: https://github.com/metabase/metabase/issues/56148 We have added additional monitoring to our cloud infrastructure to alert us if this issue appears again while we work on fixing the root cause. Apr 2 , 13:46 UTC Monitoring - The issue has been resolved for impacted customers. We will be monitoring closely for the next several hours to insure there is not a recurrence. Apr 2 , 13:00 UTC Investigating - We are currently investigating this issue.
3월 11일 (화)
Download file corruption
Mar 11 , 13:39 UTC Resolved - This incident has been resolved. Mar 11 , 13:05 UTC Update - We are continuing to monitor for any further issues. Mar 11 , 12:50 UTC Monitoring - Our CDN provider has reported that the node in question has been removed from service. We are monitoring for continued reports. Mar 11 , 12:47 UTC Identified - This issue appears to be isolated to a single edge node in our CDN provider's network. They have validated the issue and are working to resolve. Mar 11 , 12:13 UTC Investigating - We are investigating issues with files from files.pythonhosted.org being served wit…
1월 7일 (화)
Metabase Store unavailable
Jan 6 , 19:30 UTC Resolved - Metabase store was unavailable intermittently for an hour due to a problem during the store update.
12월 14일 (토)
Infrastructure Outage
Dec 13 , 15:09 UTC Resolved - This incident has been resolved. Dec 13 , 14:58 UTC Monitoring - We have begun seeing recovery across all services as of 14:44 UTC, we are monitoring for stability and ensuring all services are healthy. Dec 13 , 14:45 UTC Update - We are continuing to work on a fix for this issue. Dec 13 , 14:23 UTC Update - We are continuing to work on a fix for this issue. Dec 13 , 14:00 UTC Identified - Private networking in our datacenter for these services is currently intermittent, we have opened a ticket with the provider requesting assistance. Dec 13 , 13:59 UTC Update -…
8월 22일 (목)
PyPI Simple Index Timing Out
Aug 21 , 20:23 UTC Resolved - This incident has been resolved. Aug 21 , 19:53 UTC Identified - An error serving /simple requests has caused timeouts for some requests. We have identified the issue and are working on a revert.
8월 10일 (토)
Issue with uploads
Aug 9 , 19:26 UTC Resolved - Uploads are now being accepted properly. Aug 9 , 19:23 UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug 9 , 19:08 UTC Identified - The issue has been identified and a fix is being implemented. Aug 9 , 18:22 UTC Investigating - We are currently investigating an issue with PyPI uploads causing uploads to fail.
7월 31일 (수)
PyPI Backend Outage
Jul 31 , 03:34 UTC Resolved - This incident has been resolved. Jul 31 , 03:21 UTC Investigating - We are currently investigating an issue with the PyPI backend due to a recent deploy.
6월 6일 (목)
Outage in python.org and us.pycon.org
Jun 5 , 16:05 UTC Resolved - This incident has been resolved. Jun 5 , 15:57 UTC Monitoring - A cascading failure due to an expired certificate led to this outage. The certificate has been expired and systems are coming back online. Jun 5 , 15:38 UTC Identified - An outage in our infrastructure is impacting availability of us.pycon.org and python.org
3월 28일 (목)
PyPI New User Registration and New Project Creation Temporarily Suspended.
Mar 28 , 12:56 UTC Resolved - This incident has been resolved. Mar 28 , 02:16 UTC Identified - We have temporarily suspended new project creation and new user registration to mitigate an ongoing malware upload campaign.
3월 13일 (수)
PyPI workers currently paused
Mar 12 , 20:41 UTC Resolved - This incident has been resolved. Mar 12 , 20:19 UTC Monitoring - Workers have been restarted and are clearing backlog of enqueued tasks. Mar 12 , 20:00 UTC Identified - A maintenance event requires us to pause our workers, which will delay cache purges and email delivery. We anticipate this will persist for up to 30 minutes.
11월 15일 (수)
EU region not available
Nov 15 , 10:30 UTC Resolved - We had an issue in our EU cluster where instances were not being provisioned due to an autoscaler problem in that specific region. Issue is now resolved and we'll be monitoring the situation.
11월 10일 (금)
Issue with SSL certificates
Nov 9 , 20:02 UTC Resolved - Ingress controller certificates are now back to normal. You should be able to get the correct certificate in the browser now. We're very sorry for the inconvenience, we'll publish a retrospective about the issue in the next few days. Nov 9 , 19:37 UTC Investigating - We're investigating an issue in our cloud with certificate management that's causing browsers to receive incorrect certificates
7월 30일 (일)
Unable to send outbound emails
Jul 29 , 18:48 UTC Resolved - This incident has been resolved. Jul 29 , 15:11 UTC Investigating - Metabase Cloud customers are unable to send outbound emails temporarily
7월 29일 (토)
Unable to create new Metabase cloud instances
Jul 29 , 10:21 UTC Resolved - This incident has been resolved. Jul 28 , 13:10 UTC Investigating - Metabase customers trying to create a new cloud trial or cloud instance are unable to do so.
Unable to create new database connections
Jul 29 , 09:06 UTC Resolved - This incident has been resolved. Jul 28 , 13:01 UTC Investigating - Metabase Cloud customers are currently unable to add new databases or edit database connections.
7월 25일 (화)
Google SSO bug affecting LATAM customers
Jul 25 , 01:37 UTC Resolved - We've built and pushed new release artifacts to ship to our cloud and self hosted users who are facing this issue. Please refer to our website, Dockerhub or Github releases site to pull the new artifact that will solve this issue. Our Cloud instances will be upgraded as soon as we can in order to normalize the service. Jul 24 , 19:30 UTC Investigating - We are aware of an issue in Google identity services that's affecting our customers in LATAM. If you're running Metabase self hosted or in our Cloud and have Google SSO enabled, you'll see an error on the login sc…
6월 14일 (수)
Problems when creating instances
Jun 13 , 23:13 UTC Resolved - AWS reports that the service should be normalized now Jun 13 , 19:56 UTC Identified - There is a problem with our cloud service provider that doesn’t let us create new instances of Metabase. We have identified the problem and we are waiting for the cloud service provider to restore its services.
4월 6일 (목)
Cloud email quota exceeded
Apr 5 , 18:00 UTC Resolved - During the day we hit the quota in our email gateway and made the subscriptions and alerts of our Cloud hosted customers to fail. The service is restored now.
11월 18일 (금)
Issue with Metabase Cloud
Nov 17 , 19:14 UTC Resolved - We have restored the service. We will provide a description of the issue in the next few days. Nov 17 , 18:47 UTC Investigating - We identified an issue with our Cloud. We're currently investigating
11월 2일 (수)
Google SSO might not work in LATAM/other regions
Nov 1 , 21:21 UTC Resolved - We have started rolling out 44.6 version which includes the fix for the SSO issue. All instances should be upgraded in the next few hours. Nov 1 , 19:40 UTC Update - We finished the release process to obtain a new Metabase version that includes the fix for the issue. We'll be starting our Cloud upgrade process in the next hour. Nov 1 , 13:22 UTC Identified - On Oct-31th, Google pushed a change without notice to their oAuth2 flows to the LATAM and other regions changing the name of a parameter that broke all SSO flows. We're actively working to push a new version o…
10월 12일 (수)
Issues on our Cloud
Oct 11 , 17:53 UTC Resolved - Service has been restored, we will provide more details about the issue as soon as possible. In case you have further questions, please reach out to our support email. Oct 11 , 17:43 UTC Update - We are continuing to investigate this issue. Oct 11 , 17:43 UTC Investigating - We're currently investigating an issue that is causing downtime on our Cloud
7월 21일 (목)
Emails not sending
Jul 21 , 12:53 UTC Resolved - We've identified that we run over quota on our Cloud email service so we requested to increase the limits. Emails on our instances are now back to normal. Jul 21 , 12:23 UTC Investigating - We're aware that emails are not being sent on instances that run on Metabase Cloud. We're investigating the issue.
12월 8일 (수)
AWS Outage
Dec 7 , 23:51 UTC Resolved - This incident has been resolved. Dec 7 , 23:45 UTC Update - AWS has restored most of their services and as a result, our customers who were experiencing downtime are now operational. We will continue to monitor closely. Please do not hesitate to contact support if you have any questions or experience any issues. Dec 7 , 17:39 UTC Monitoring - Due to an ongoing issue with AWS us-east-1 region, a few our customers are experiencing temporary downtime. We’re monitoring the situation closely
8월 11일 (수)
Degraded service in our Business tier
Aug 10 , 20:38 UTC Resolved - This incident has been resolved. Aug 10 , 18:46 UTC Monitoring - We've deployed a fix and we're monitoring the health of the instances. Aug 10 , 17:46 UTC Identified - We've identified a fix for the outage and we're in the process of issuing an update to resolve the situation Aug 10 , 16:37 UTC Investigating - We identified an issue in our Business tier customers that run on isolated environments. The issue appears to be an issue with our load balancers not being able to flag instances as healthy which results in application servers being recycled continously.
6월 21일 (월)
Issues creating new instances in Metabase Cloud
Jun 21 , 11:00 UTC Resolved - A customer alerted us about instances not being created on our Cloud environment. After some investigations, our engineers detected that an endpoint in our Docker image registry was returning a 500 error status so our customers were receiving the emails about instance creation but there was no instance at all. Systems should be back to normal now.
6월 10일 (목)
Database incident
Jun 9 , 19:30 UTC Resolved - Around 16:30 PT we received a report of a customer that could not connect to it's Metabase instance. Our engineering team identified an issue on the application database which showed that the clusters weren't available in our cloud provider (CSP). After further investigation they found out that a cluster resize didn't apply correctly due to a configuration mismatch between the configuration scripts and the CSP offering resulting in downtime. The configuration script was modified to be compatible with the CSP and the database instances came back online.