Flex Agent Copilot Note Generation Issues
Oct 28 , 22:20 PDT Resolved - This incident has been consolidated into https://status.twilio.com/incidents/pq17rz6sfhj3 The impact to Flex Agent Copilot observed on October 20, 2026, at 9:53 AM PDT has been completely resolved. There is no active customer impact. For the complete incident details review and event timeline, refer to the status page link: https://status.twilio.com/incidents/pq17rz6sfhj3 Oct 28 , 20:50 PDT Investigating - We are investigating an issue affecting Flex Agent Copilot, where auto-generation of notes is currently failing for a subset of customers. Other Flex features…
| Source | Twilio Status |
|---|---|
| Fetched | 10/29/2026, 01:13 PM |
| Data | Markdown JSON |
On 10/29/2026, 12:50 PM, Twilio Status published "Flex Agent Copilot Note Generation Issues" (type: Outage / maintenance). Status is "Resolved". Related technologies: Twilio, SendGrid.