{"id":"twilio-status-de9a60f8884e","seq":2099072,"kind":"status","title":"Flex Agent Copilot Note Generation Issues","url":"https://status.twilio.com/incidents/8scqrr8n09k9","permalink":"https://vulnpulse.app/items/twilio-status-de9a60f8884e","summary":"Oct 28 , 22:20 PDT Resolved - This incident has been consolidated into https://status.twilio.com/incidents/pq17rz6sfhj3 The impact to Flex Agent Copilot observed on October 20, 2026, at 9:53 AM PDT has been completely resolved. There is no active customer impact. For the complete incident details review and event timeline, refer to the status page link: https://status.twilio.com/incidents/pq17rz6sfhj3 Oct 28 , 20:50 PDT Investigating - We are investigating an issue affecting Flex Agent Copilot, where auto-generation of notes is currently failing for a subset of customers. Other Flex features…","severity":null,"techs":["twilio","sendgrid"],"cves":[],"tags":["resolved"],"source":{"id":"twilio-status","name":"Twilio Status"},"published_at":"2026-10-29T03:50:10.000Z","fetched_at":"2026-10-29T04:13:51.805Z"}