Incident: Some customers experiencing blurry image previews and download issues

Some customers experienced blurry images that couldn't be downloaded across all clients, affecting files uploaded before a recent file storage update. We deployed a fix restoring proper file access, and confirmed it resolved the issue for affected customers. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

Slack Statusで読む

2026/09/13 05:00、Slack Statusが「Incident: Some customers experiencing blurry image previews and download issues」を公開しました (種別: 障害・メンテナンス)。状態は「解決済み」です。関連する技術: Slack。