{"id":"slack-status-4f6db4a23005","seq":227716,"kind":"status","title":"Incident: Some customers experiencing blurry image previews and download issues","url":"https://slack-status.com/2026-09/f171324a097abb9a","permalink":"https://vulnpulse.app/items/slack-status-4f6db4a23005","summary":"Some customers experienced blurry images that couldn't be downloaded across all clients, affecting files uploaded before a recent file storage update. We deployed a fix restoring proper file access, and confirmed it resolved the issue for affected customers. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.","severity":null,"techs":["slack"],"cves":[],"tags":["resolved"],"source":{"id":"slack-status","name":"Slack Status"},"published_at":"2026-09-12T20:00:00.000Z","fetched_at":"2026-10-22T12:56:51.997Z"}