Delays in credit purchases

Sep 2 , 01:24 UTC Resolved - This issue has been resolved. Sep 1 , 23:26 UTC Monitoring - We have identified and resolved an issue where users who reached a balance of zero usage credits saw delays in the availability of newly purchased credits, resulting in some requests to the Claude API receiving 'credit balance is too low' errors erroneously. This affected credits purchased from 05:10am PT / 12:10 UTC to 2:35pm PT / 21:35 UTC. At this time, newly purchased credits should be available as expected and we are working to resolve any remaining impact.

在 Anthropic Status 阅读

2026/09/02 10:24，Anthropic Status 发布了“Delays in credit purchases”（类型：故障与维护）。状态为“已解决”。相关技术：Anthropic (Claude)。