Cloud & service outages
Fri, October 23Today
Cloudflare Access Availability Issues
Oct 23 , 09:22 UTC Resolved - This incident has been resolved. Oct 23 , 09:15 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 23 , 09:12 UTC Identified - The issue has been identified and a fix is being implemented. Oct 23 , 09:01 UTC Investigating - Cloudflare is investigating issues with Cloudflare Access when using Microsoft Entra ID. We are working to understand the full impact and mitigate this problem. More updates to follow shortly.
Support Helpdesk Availability Issues
Oct 23 , 09:42 UTC Resolved - This incident has been resolved. Oct 23 , 06:37 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 23 , 05:56 UTC Identified - We are continuing to work on a fix for the issue. Oct 23 , 04:43 UTC Identified - We are continuing to work on a fix for the issue. Oct 23 , 03:37 UTC Identified - Support portal, live chat support and emergency telephone line are still unavailable due to the ongoing helpdesk provider outage. Customers may experience issues submitting or viewing tickets/chats, and overall response times may be delayed. Cust…
Delayed audit log delivery for WARP and Zero Trust services
Oct 23 , 00:10 UTC Resolved - This incident has been resolved. Oct 22 , 17:50 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 22 , 17:32 UTC Investigating - We are investigating an issue affecting audit log delivery for WARP API. Audit logs for some customers may be delayed or not delivered, and some dependent services may also be affected. We have identified the cause as a capacity problem in a shared internal data pipeline in our PDX region. Mitigations are in place and the pipeline is partially recovered. We are continuing to monitor and work toward full…
Elevated error rates for Durable Objects in Western Europe
Oct 23 , 00:09 UTC Resolved - This incident has been resolved. Oct 22 , 18:19 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 22 , 17:51 UTC Investigating - We are investigating elevated error rates affecting Durable Objects in Western Europe. Customers may see errors when using Durable Objects and related services. We will post updates as we learn more.
Network Error Log Processing Unavailable
Oct 22 , 22:00 UTC Resolved - This incident has been resolved. Oct 22 , 21:36 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 22 , 20:08 UTC Investigating - Partial service restored. Root cause investigation is currently underway. Oct 22 , 16:30 UTC Investigating - Since 20:19 UTC, new Network Error Logging (NEL) reports are not being processed. Reports received during this period will not appear in Network Error Logging analytics. Website traffic and other services are not affected. We are investigating and will provide an update as soon as possible.