## Incident: EKM customers were previously experiencing issues with channel loading and message delivery

- 種別: status
- 関連技術: slack
- 公開日時: 2026-05-11T21:48:12.000Z
- 情報源: Slack Status (https://slack-status.com/2026-05/d284d808ed66c511)
- パーマリンク: https://vulnpulse.app/items/slack-status-a3a8420c6348

Users who rely on Enterprise Key Management (EKM) may have experienced elevated latency and errors across messaging, channel loading, workflows, and file operations starting around 5:55 AM PDT on May 11, 2026. Impact was mitigated and the incident was brought under control at 9:16 AM PDT on May 11, 2026.We've deployed fixes addressing the root cause of the elevated encryption key request load. If you continue to experience trouble, please reload Slack using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux). We apologize for the disruption and thank you for your patience.