{"id":"mongodb-status-73bce977f256","seq":227915,"kind":"status","title":"Support Portal Outage","url":"https://status.mongodb.com/incidents/bm948zqk8djr","permalink":"https://vulnpulse.app/items/mongodb-status-73bce977f256","summary":"Sep 16 , 15:31 UTC Resolved - The MongoDB Support Portal experienced service degradation issues between approximately 2026-09-16 09:00 UTC and 2026-09-16 15:15 UTC. These platform issues have been resolved. We apologize for the service interruption and greatly appreciate your patience. Regards, The MongoDB Team Sep 16 , 09:09 UTC Update - We are continuing to investigate this issue. Sep 16 , 09:06 UTC Investigating - MongoDB customers are currently experiencing degraded or limited access to the MongoDB Customer Support Portal (https://support.mongodb.com/). If you require assistance with a cr…","severity":null,"techs":["mongodb"],"cves":[],"tags":["resolved"],"source":{"id":"mongodb-status","name":"MongoDB Cloud Status"},"published_at":"2026-09-16T15:31:51.000Z","fetched_at":"2026-10-22T12:56:53.058Z"}